{"id":1151,"date":"2024-06-30T23:43:21","date_gmt":"2024-07-01T02:43:21","guid":{"rendered":"https:\/\/www.sondeosglobal.com\/eng\/?p=1151"},"modified":"2024-07-30T13:48:13","modified_gmt":"2024-07-30T16:48:13","slug":"operador-de-soporte-tecnico","status":"publish","type":"post","link":"https:\/\/www.sondeosglobal.com\/eng\/blog\/2024\/06\/30\/operador-de-soporte-tecnico\/","title":{"rendered":"Operador de soporte t\u00e9cnico"},"content":{"rendered":"\n<p>Estamos en la b\u00fasqueda de Operador\/a de Soporte T\u00e9cnico para incorporarse a nuestro equipo. Buscamos candidatos con al menos 1 a\u00f1o de experiencia en posiciones de Soporte t\u00e9cnico de Hardware, Software y\/o telecomunicaciones.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"> Las tareas a desarrollar ser\u00e1n: <\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Brindar asisatencia t\u00e9cnica preventiva y correctiva al cliente, asegurando la satisfacci\u00f3n del mismo y velando por la disponibilidad y el rendimiento \u00f3ptimo de sus servicios.<\/li>\n\n\n\n<li>Atender los pedidos puntuales de los clientes acerca de fallos reportados teniendo en cuenta la criticidad de los mismos.<\/li>\n\n\n\n<li>Realizar el an\u00e1lisis, diagn\u00f3stico y soluci\u00f3n de tickets t\u00e9cnicos.<\/li>\n\n\n\n<li>Realizar lel escalamiento hacia otras \u00e1reas de resoluci\u00f3n cuando corresponda manteniendo seguimiento<\/li>\n\n\n\n<li>Notificar avances y confirmaci\u00f3n de cierres con clientes<\/li>\n\n\n\n<li>Confeccioar infromes t\u00e9cnicos.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conocimientos requeridos para la posici\u00f3n operador\/a de soporte t\u00e9cnico<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manejo de terminal Linux<\/li>\n\n\n\n<li>Conocimientos de Base de datos (MySql)<\/li>\n\n\n\n<li>Conocimientos b\u00e1sicos en Redes (SSH, FTP, SMPP)<\/li>\n\n\n\n<li>Orientaci\u00f3n a resultados<\/li>\n\n\n\n<li>Ingl\u00e9s nivel intermedio \/ avanzado (deseable)<\/li>\n\n\n\n<li>Si tenes conocimientos de programaci\u00f3n ser\u00e1 muy valorado.<\/li>\n<\/ul>\n\n\n\n<p>\u2028<br>Nosotros te proponemos trabajar en un muy buen ambiente laboral, en relaci\u00f3n de dependencia, y con un paquete de beneficios como prepaga Swiss Medical, clases de ingl\u00e9s, capacitaciones online, d\u00eda de cumplea\u00f1os off, entre otros que te contamos en la entrevista.<br>\u2028<br><strong>Jornada Laboral:<\/strong> Primeros 3 meses: Lunes a viernes de 09 a 18 hs. Luego se modifica en un horario previamente acordado.<br><strong>Lugar de Trabajo: <\/strong>Remoto con algunas reuniones presenciales en oficinas CABA.<\/p>\n\n\n\n<p>\ud83d\udc49Somos una compa\u00f1\u00eda de Servicios IT y mucho m\u00e1s que eso. Brindamos soluciones a las empresas para agilizar sus procesos, ahorrar costos y optimizar la calidad de sus servicios.<br>En nuestra cultura est\u00e1 la innovaci\u00f3n a trav\u00e9s del trabajo en equipo es por eso que construimos todos los d\u00edas un espacio de trabajo alegre, de colaboraci\u00f3n y crecimiento mutuo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Estamos en la b\u00fasqueda de Operador\/a de Soporte T\u00e9cnico para incorporarse a nuestro equipo. 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